To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing. Why is the pan discolored after use? Yes. To avoid the formation of small white dots or pits, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of the stainless steel. Why does my stainless steel pan have a white film on the inside and how do I clean it?

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel. It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer). Where can I buy accessories, consumables or spare parts for my appliance? Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health. Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear. To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing. Can I leave my handle on the cookware while I am cooking with it on the stove?

Uk’s Longest Lasting Non-Stick**Among non-stick aluminium pans v. top 10 competitors’ best-sellers, in volumes, based on abrasion test, independent data 2018 

This white film is caused by minerals in the water or from the starch released by certain foods during the cooking process. Either use stainless steel/copper cleaner or just pour a little lemon juice or vinegar into the pan and wipe it clean with a paper towel or cloth. Why are there scratches and/or pit marks in my stainless steel cookware after using them just a few times? Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.) Various topics Does Tefal/T-fal cookware contain PFOA? Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base. My pan seems unstable on my hob - why?

The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear. Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides. To remove burned food stains from stainless steel cookware, place cold water in the utensil and bring the water to a boil. Allow the water to cool before washing. A good cleaner may be used t An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite). Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven. Thermo-Spot®: To what temperature does the frying pan need to be heated for the temperature indicator to change colour?Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately. The edge of the pot/frying pan is deformed. The best clean up in a matter of seconds with a soft sponge. The worst need a fair amount of elbow grease to get clean. We use a thermal imaging camera and analyse the results to measure the heat distribution of each saucepan and how fast they heat up.